LUNEA™.

LUNEA™.

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Lunea™ Terms of Use

Last Updated: 06/27/2025

1. Acceptance of Terms

By accessing or using the Lunea™ website (the “Site”) or placing an order for any product, you agree to be bound by these Terms of Use (the “Terms”), as well as our Privacy Policy, which is incorporated by reference. These Terms constitute a legally binding agreement between you and LUNEA, LLC, a Florida limited liability company d/b/a Lunea™ (“Lunea,” “we,” “us,” or “our”).

If you do not agree to these Terms, you must not access or use the Site or purchase any products.

2. Eligibility

You represent and warrant that you are at least 21 years of age or the legal age of majority in your jurisdiction, whichever is greater. The Site is not intended for individuals under the age of 21, and we do not knowingly collect data from or market to minors.

By placing an order, you affirm that:

  • You are legally capable of entering into binding contracts;

  • You are purchasing the product for lawful, personal, or research use only;

  • You will not use the products for any purpose prohibited by law or regulation.

3. Product Disclaimer – Research Use Only / No Medical Claims

Important Notice: All products sold on this Site, including any peptides or compounds, are offered strictly for research, laboratory, or informational purposes only. They are not intended for human consumption, medical diagnosis, treatment, or prevention of any disease or condition, nor are they evaluated, tested, or approved by the U.S. Food and Drug Administration (FDA).

By purchasing from Lunea™, you agree that:

  • You will not use any product in or on humans or animals;

  • You understand the products are not drugs, foods, or dietary supplements;

  • No statements on this Site have been evaluated by the FDA;

  • You accept full responsibility for ensuring that any products purchased comply with applicable laws and regulations in your jurisdiction;

  • You will not resell or redistribute any products for purposes other than research.

Lunea™ disclaims all liability for misuse, misrepresentation, or improper handling of products.

4. Account Registration and Security

You may be required to create an account to access certain features or place an order. When doing so, you agree to:

  • Provide true, accurate, current, and complete information;

  • Maintain and update your information as needed;

  • Keep your account credentials secure and confidential;

  • Notify us immediately of any unauthorized use of your account or suspected breach.

You are solely responsible for all activities conducted through your account. Lunea™ reserves the right to suspend or terminate any account suspected of violating these Terms or applicable law.

5. Orders, Pricing, and Payment

All orders placed through the Site are subject to acceptance and availability. We reserve the right to refuse or cancel any order for any reason, including but not limited to:

  • Suspected misuse;

  • Violation of these Terms;

  • Fraudulent or suspicious activity;

  • Legal compliance concerns.

Prices listed on the Site are in U.S. Dollars and do not include taxes or shipping fees unless explicitly stated. Lunea™ reserves the right to adjust pricing, product availability, and promotional offers at any time without prior notice.

Payment must be made in full at the time of purchase using an approved payment method. By submitting your payment information, you represent and warrant that you are authorized to use the designated method and authorize us (or our third-party payment processor) to charge the full amount.

6. Shipping, Fulfillment, and Delivery

Lunea™ ships exclusively within jurisdictions where the sale and shipment of its products is lawful. It is your sole responsibility to know whether peptides or research-only compounds are permitted to be imported, possessed, or used within your locality.

We will make reasonable efforts to fulfill orders in a timely manner, but we do not guarantee delivery dates. Risk of loss and title for all items passes to you upon our delivery of the order to the shipping carrier.

We are not liable for delays, delivery failures, or confiscations caused by shipping carriers, customs agencies, regulatory seizures, or incorrect shipping information provided by the customer.

Packaging Notice: Due to supply chain variations, fulfillment logistics, or branding updates, products may be shipped in packaging, containers, or with labels that differ from those displayed on the Site. Such variations may include, but are not limited to, changes in color, logo placement, font, material, or the use of temporary or unbranded containers. These variations do not affect the quality, identity, or authenticity of the product itself. By placing an order, you acknowledge and accept that product packaging may vary from representations shown online.

7. Returns, Refunds, and Exchanges

All sales are final.

Lunea™ does not offer refunds, returns, or exchanges under any circumstances once an order has been placed. Due to the nature of the products, and to maintain strict quality control and regulatory compliance, we do not accept returns—even if the item is unused or unopened.

By placing an order, you agree to this policy without exception. You further acknowledge that:

  • Product characteristics (color, viscosity, etc.) may vary slightly between batches and do not constitute a defect;

  • Refusal to accept delivery or providing an undeliverable address does not entitle you to a refund.

If you believe your order was damaged in transit or incorrectly fulfilled, please contact us within 48 hours of delivery with clear photographic documentation. Remedies, if any, shall be at our sole discretion.

Cosmetic differences in packaging, labeling, or external appearance—whether due to manufacturer changes, rebranding, or temporary substitutions—do not qualify as defects and shall not be grounds for return, refund, or dispute.

8. Product Availability and Risk of Loss

All products listed on the Site are offered subject to availability. Lunea™ makes no guarantee that a product will be in stock or remain available for future orders. We reserve the right to discontinue or limit the quantities of any product at any time, without notice.

IMPORTANT:
You are solely responsible for ensuring that any products you purchase:

  • Are legal to ship to and possess in your state, country, or jurisdiction;

  • Will be used in a lawful and compliant manner.

You may not contact us with questions that would require us to provide advice or statements related to the human or veterinary use of peptides, medical efficacy, dosing, clinical application, or any usage that may violate federal, state, or international law. Any such inquiry may result in immediate account suspension and cancellation of current or future orders.

9. Intellectual Property Rights

All content available on the Site—including but not limited to trademarks (e.g., Lunea™), logos, text, graphics, icons, images, audio clips, product names, videos, digital downloads, data compilations, website layout, and software—is the exclusive property of LUNEA, LLC or its licensors, and is protected by United States and international copyright, trademark, and intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, and revocable license to access and use the Site for personal or lawful business purposes, consistent with these Terms. You may not:

  • Reproduce, copy, modify, distribute, display, or transmit any content from the Site;

  • Use any content, logo, or trademark from the Site without our express written consent;

  • Use any automated tool (e.g., bots, crawlers, scrapers) to extract or index any portion of the Site;

  • Frame, mirror, or deep-link to the Site for commercial purposes without authorization.

Unauthorized use of the Site or its content may result in civil, criminal, or injunctive remedies.

10. User Conduct and Site Restrictions

By accessing or using the Site, you agree not to engage in any conduct that could violate applicable law or the integrity of our platform, including but not limited to:

  • Misrepresenting your identity or purchasing capacity;

  • Attempting to solicit information from Lunea™ regarding prohibited product use, including any inquiry related to medical application, human or veterinary administration, dosage guidance, or pharmacological effect;

  • Uploading or transmitting viruses, malicious code, or harmful files;

  • Attempting to access restricted areas of the Site without authorization;

  • Interfering with the operation of the Site or bypassing security features;

  • Reselling, distributing, or reverse-engineering any product obtained through the Site.

We reserve the right to terminate access, reject orders, or report unlawful behavior to authorities if you violate any of the above.

11. Limitation of Liability

To the fullest extent permitted by law, Lunea™, LUNEA, LLC, and its affiliates, officers, directors, employees, contractors, agents, or licensors shall not be liable for any direct, indirect, incidental, special, punitive, or consequential damages, including but not limited to loss of profits, revenue, data, goodwill, or business interruption, arising out of or in connection with:

  • Your access to or use of the Site;

  • Your reliance on any product information or representations made on the Site;

  • Delays, delivery failures, or customs seizure;

  • Misuse or mishandling of any product purchased from the Site;

  • Variations in packaging, labeling, or presentation of the product.

If, notwithstanding the above, liability is imposed by a court of competent jurisdiction, our total liability to you shall not exceed the amount you paid for the product giving rise to the claim.

12. Disclaimers of Warranties

ALL PRODUCTS AND SERVICES OFFERED ON THE SITE ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED.

To the maximum extent permitted by law, Lunea™ disclaims all warranties, representations, or conditions, including but not limited to:

  • Implied warranties of merchantability, fitness for a particular purpose, and non-infringement;

  • Any warranties arising from course of dealing, usage, or trade;

  • Any representation that products are suitable for medical, nutritional, therapeutic, or diagnostic use;

  • Accuracy or reliability of information presented on the Site, including product descriptions, usage, or customer feedback.

You acknowledge and accept full responsibility for verifying the legality and appropriate use of any product in your jurisdiction. No oral or written communication by Lunea™ or its representatives shall create a warranty unless explicitly set forth in writing and signed by an authorized officer.

13. Indemnification

You agree to indemnify, defend, and hold harmless Lunea™, LUNEA, LLC, and its affiliates, directors, officers, employees, agents, partners, suppliers, successors, and assigns from and against any and all claims, liabilities, damages, judgments, losses, costs, expenses, or fees (including reasonable attorneys’ fees) arising out of or relating to:

  • Your use or misuse of the Site or any product purchased through it;

  • Your breach or alleged breach of these Terms or any applicable law;

  • Your violation of the rights of any third party;

  • Any misrepresentation you make regarding your intended or actual use of the products;

  • Any claim that your conduct caused harm to another user or to a third party.

Lunea™ reserves the right, at your expense, to assume the exclusive defense and control of any matter subject to indemnification by you. You agree to cooperate with our defense of such claims and not to settle any claim without our prior written consent.

14. Governing Law, Arbitration & Dispute Resolution

A. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Florida, without regard to conflict of law principles. All claims, disputes, or legal proceedings arising from or related to the Terms or your use of the Site shall be subject to the exclusive jurisdiction of the state and federal courts located in Palm Beach County, Florida, unless otherwise required by arbitration.

B. Binding Arbitration

You agree that any dispute, claim, or controversy arising out of or in connection with these Terms, the Privacy Policy, your purchase or use of products, or your relationship with Lunea™ shall be resolved exclusively through final and binding arbitration conducted under the rules of the American Arbitration Association (AAA).

  • Arbitration shall be conducted on an individual basis, and not as part of a class, consolidated, or representative action.

  • The arbitrator shall have exclusive authority to resolve any dispute regarding the interpretation, scope, enforceability, or formation of this arbitration clause.

  • The place of arbitration shall be Palm Beach County, Florida, and the proceedings shall be conducted in English.

C. Small Claims Exception

Notwithstanding the above, either party may bring an individual action in small claims court for matters falling within that court’s jurisdictional limits, provided the dispute remains in that venue and does not include a request for injunctive relief or equitable remedies.

15. Modifications to Terms

We reserve the right to update, change, or replace these Terms of Use at any time, in whole or in part, at our sole discretion. If we make material changes, we will post a prominent notice on the Site or update the “Last Updated” date at the top of this document.

Your continued use of the Site or placement of orders following any modifications constitutes your acceptance of those changes. It is your responsibility to periodically review these Terms for updates.

16. Contact Information

For any questions regarding these Terms, compliance concerns, or legal notices, you may contact us at:

Lunea™ — Legal Department
LUNEA, LLC
Email: [email protected]
Subject Line: Lunea Terms of Use Inquiry